Privacy Policy

This Privacy Policy explains how Mantis Eyewear collects, uses and protects the personal information you provide when you visit our website or place an order. We are committed to handling your data responsibly and in line with applicable UAE data-protection law.

Information we collect

We collect information you provide directly — such as your name, email address, phone number, delivery address and order details — when you create an account, place an order, subscribe to our newsletter or contact us. We also automatically collect limited technical data such as your device type, browser and pages visited, to help us improve the site.

How we use your information

To process and deliver your orders and provide customer support.
To send order updates and, where you have opted in, marketing communications.
To improve our website, products and shopping experience.
To detect, prevent and address fraud or security issues.
To comply with our legal and regulatory obligations.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate — such as payment processors, delivery partners and email providers — and only to the extent needed to perform their service, or where required by law.

Cookies

Our website uses cookies and similar technologies to remember your preferences, keep items in your bag and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not function properly without them.

Data security & retention

We use appropriate technical and organisational measures to protect your information and retain it only as long as necessary for the purposes described here or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing at any time using the link in our emails or by contacting us.